We speak the language of business

Centro Global Solutions is a multinational boutique provider of customer contact solutions and business process management. Centro Global Solutions provides call center and business process outsourcing services in North America, Europe, Middle East and Asia Pacific regions. Comprising of 1,000 passionate employees, the company serves a wide range of clients. The clientele includes startups to large sized businesses primarily in healthcare, automotive and telecommunications industries. The main philosophy of the company is built on investing in its people, this being the main driver of its business success.

Our services are delivered through multiple communications channels including phone, e-mail, Web, chat and social media. Our complete service offering helps our clients acquire, retain and increase the value of their customer relationships. With our delivery sites in competitive labor markets, we have developed a wide global reach to serve clients in the United States, Canada, Europe, The Middle East and Africa.

Our business strategy hinges on a couple of aspects: surpassing what our Clients may consider as “excellent” in every aspect of the business, hence our motto: “Where Excellence is the average”. We focus on building long-term client relationships, capitalizing on our skilled teams worldwide, leveraging our depth of relevant experience.

The other aspect is heavily investing in our people and environment, making our internal customer, employees, as happy as they can be so to make our external customers happier dealing with them.